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Clear Written Scope — Receive a written, step-by-step project scope outlining materials, options, and timeline clearly.

Insurance Coordination (if storm‑related) — We share documentation, and help align scope with your carrier.

Build Day — Crews protect landscaping, remove old materials, install to spec, magnet‑sweep, and clean.

Final Walkthrough & Warranty — You review photos, we register warranties, and you get your roof health report.
Generally, no. Hail and wind damage are classified as catastrophic events, meaning they are outside of your control. Insurance companies base premium changes on ZIP-code risk, not on whether you personally file a storm-related claim.
Yes. Texas law requires it. Texas HB 2102 (2019) makes it illegal for any contractor to waive, absorb, rebate, or hide your deductible. Violating this law can result in a Class B misdemeanor, including fines and potential jail time. Insurance carriers may also request proof that your deductible has been paid before they release final depreciation funds. Partner only with contractors who operate legally and protect you from insurance fraud.
Not usually. Your insurance carrier sets the initial estimate, and they will not pay more than what their claim allows. If you find a contractor who offers to do the job for less, the carrier may simply adjust their payout down and keep the savings.
What matters most is choosing a reputable contractor who will:
i.Review and verify the scope of work
ii.Communicate with the carrier
iii.Supplement items that were missed
iv.Restore your home fully and correctly
Your only financial responsibility is the deductible.
Re-roofing is noisy and involves debris — there’s no quiet way around it. Roof Pros USA prepares your property with tarps, protective barriers, and careful handling of outdoor items.
Here’s what to expect:
i.We arrive early and most projects are completed in one day
ii.We move patio furniture, small décor, grills, and other items to protect them
iii.Cars in the garage should be moved out to prevent being blocked in
iv.Turn off sprinklers the night before
v.Keep pets indoors for their safety
vi.Our cleanup process includes magnets for nails and returning items to their place
Your project manager will walk you through everything specific to your home.
Absolutely. A dedicated project supervisor is present throughout the installation to manage the crew, ensure quality, answer questions, and keep you updated.
Yes. Roof Pros USA is a full-service general contractor.
For insurance claims, we take care of all approved trades listed on your estimate — gutters, siding, windows, exterior paint, and more.
We review your insurance documents with you so you understand:
i.The full scope of work
ii.What’s covered
iii.The timeline
iv.How we’ll complete each item